Terms & Conditions

Description of Goods and Services:

AfricaBoyz Online operates in the automotive spare parts industry, which sells new aftermarket products, as well as used products, stripped from accident-damaged vehicles.

Delivery Policy:

Products are subject to availability. Once payment has been confirmed, orders will be shipped within 1 – 2 working days. Delivery will be confirmed through email. Please refer to the delivery policy page for more information. Delivery can be expected in 2- 7 Days, depending on the region, after the order is processed. AfricaBoyz Online is not held liable for any damage of goods in transport (We ship with a third party courier: The Courier Guy - insurance on parcels needs to be requested prior to payment for updated shipping fee).

Door Glass and Windscreen Glass is shipped at your own risk. The items cannot be insured with the couriers, due to the nature of the parcel. AfricaBoyz Online will not be liable for any damage in transit due to negligence outside of our control.

Pricing/Product Policy:

Pricing is subject to availability and may differ from the price shown on screen, based on stock quantity and supplier availability. Product may differ slightly from image shown on screen, as stock is subject to minor changes and variations due to supply.

Returns and Refund Policy:

The provision of goods and services by AfricaBoyz Online is subject to availability. In cases of unavailability, AfricaBoyz Online will refund the client in full within 1 – 2 working days, less the fee of shipping. (Once confirmed, funds can take up to 24-48 hours to reflect in your account once processed, due to banking timelines)

Goods will only be refunded if they are defective, damaged, or supplied incorrectly. Electrical products cannot be returned. Please view the Returns and Refund Policy page for more information.

Customer Privacy Policy:

AfricaBoyz Online shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). 

Responsibility:

AfricaBoyz Online takes responsibility for all aspects relating to the transaction including the sale of goods and services sold on this website, customer services, support, dispute resolution, and delivery of goods.

Country of Domicile:

This website is governed by the laws of South Africa and AfricaBoyz Online chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. 89 Chris Hani Road, Briardene, Durban North, 4051.

Variation:

AfricaBoyz Online may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information:

This website is run by AfricaBoyz Online, a private company based in South Africa trading as AfricaBoyz Online Car Parts and Spares (Pty) Ltd 2018/365334/07.

Export Restriction:

The offering on this website is available to South Africa and selected international clients.

Contact Details:

Telephone support: 031 579 8524

WhatsApp: 031 579 8524

Email support: info@africaboyzonline.com